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FM Global is one of the world’s largest commercial and industrial property insurance and risk management organizations specializing in property protection.
Red98 partnered with Microsoft to develop the user interface for FM Global’s intranet portal and its suite of customer relationship management tools dubbed the “Client Servicing System.” The portal was built on Plumtree’s Portal Platform and the Client Servicing System applications were built by Microsoft developers using ASP.NET.
My responsibilities on the project included:
developing the CSS styles, based upon our designer’s graphic layouts, for the developers to use in programming the portal and the Client Servicing System
programming code-snippets used in demonstrating proof-of-concept and for user-testing of the interfaces
writing the user-interface style guide for the Client Servicing System, documenting all aspects of the interface design and interaction for the developers.
I also coded the Canadian French translation of FM Global subsidiary Affiliated FM’s Web site and wrote the corresponding user-interface style guide.